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Effective Date: 12th Feb 2025
At Xploreheave.com (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you register as a travel service provider, subscribe to our newsletter, or sign up for an account (collectively, the “Services”). Please read this policy carefully.
1. Information We Collect
Personal Information You Provide
When you register, list your services, subscribe, or sign up, we may collect personally identifiable information such as:
- Contact Details: Name, email address, phone number, and mailing address.
- Account Credentials: Username and password.
- Listing Information: Business details, descriptions, images, and other data provided as part of your service listing.
- Subscription Data: Email addresses and any preferences related to newsletter subscriptions.
- Other Information: Any other data you choose to provide through forms or communications with us.
Automatically Collected Information
When you use our Services, we may also automatically collect information such as:
- Usage Data: IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar tools to enhance your experience and analyze usage.
2. How We Use Your Information
We use your information for various purposes, including to:
- Provide and Maintain Services: Create and manage your account, process your listings, and deliver the Services you request.
- Communication: Send newsletters, updates, marketing communications, and respond to your inquiries.
- Improvement and Analysis: Enhance our website, customize user experiences, and analyze usage patterns.
- Legal and Regulatory Compliance: Fulfill our legal obligations and protect our rights.
3. How We Share Your Information
We do not sell or lease your personal information. We may share your data in the following circumstances:
- Service Providers: With trusted third-party partners who help us operate our website and deliver our Services.
- Legal Requirements: If required by law or in response to legal processes.
- Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred (subject to applicable confidentiality obligations).
- With Your Consent: Any other disclosure will be made only with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance and personalize your experience on our website.
- Analyze site usage and performance.
- Assist with our marketing efforts.
You can manage your cookie preferences through your browser settings. For additional details, please refer to our Cookie Policy.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is completely secure. By using our Services, you acknowledge that absolute security cannot be guaranteed.
6. Data Retention
We will retain your personal data for as long as necessary to:
- Provide you with our Services.
- Comply with our legal obligations.
- Resolve disputes and enforce our agreements.
When your data is no longer required, we will take reasonable steps to delete or anonymize it.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal data, including the ability to:
- Access and Update: Request access to your personal data or update inaccurate information.
- Delete: Request deletion of your data, subject to legal limitations.
- Opt Out: Withdraw consent to receive marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. International Data Transfers
If you are accessing our Services from outside [Your Country/Region], please note that your information may be transferred to, stored, and processed in [Your Country/Region]. By using our Services, you consent to such transfers in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Effective Date.” Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
- Email: info@xploreheaven.com
